How To Change your Box Frequency

Posted by Boston Organics on Sep 27, 2022 5:56:00 PM

We make it easy to change your box frequency as the needs of your household change. Finding grocery or farmers' market trip more difficult as the days get colder and shorter? With just a few clicks you change your box frequency to every week or every other week. 

Once you've decided on a box frequency follow the steps below. Please make sure all account changes are saved before the account updates deadline.

Sign in

First sign into your account by clicking "Sign in" on the top banner. Enter your account email and password. You will be redirected to the Subscriptions page where you can view your current produce box and add-ons.

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Change your box FREQUENCY

On your Subscriptions page, you will see your current produce box and any add-on items. In the same row as your current produce box, click "Edit".

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A pop-up window will open. If you have multiple deliveries, you will have multiple Box Nicknames. To change your frequency of delivery (every week, or every other week) - make your selection from the drop down menu. Be sure to click Save Changes after making your selection

Change Box Frequency

 

Visit your Subscriptions page to verify your new box type has saved, and check your next delivery date. To ensure proper processing, please save any account changes before your account updates deadline.

Box Types may also be changed from this window. If you would also like to change your box type, then under Would you like to change your box type?, click the Yes bubble. Choose your box type using the drop-down menu and click "Save Changes". Then you're all done!


If you have any questions or concerns, reach out to us! Email Service@Bostonorganics.com or call 617-242-1700 during our business hours.

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