Topic: website

We make it easy to change your box frequency as the needs of your household change. Finding grocery or farmers' market trip more difficult as the days get colder and shorter? With just a few clicks you change your box frequency to every week or every other week. 

Once you've decided on a box frequency follow the steps below. Please make sure all account changes are saved before the account updates deadline.

Sometimes you get sick of root vegetables, or maybe you’re allergic to oranges. My Preferences page (read on to find out how to use this feature) helps us make smart swaps for your box. This feature allows you to rate each kind of produce we might deliver so that when we need to swap out a produce item you don't want, we can exchange it for something you're really going to like.

While preferences help us make smart swaps, they are not used to create a completely customized box for you. Please email us if you have an allergy and we will double check your preferences are set! If you're looking for a totally customized box, learn more about our Custom Box!

Every now and then a bruised apple gets by us, or we accidentally leave your box on the back porch instead of the front. In order for us to provide the exceptional service you expect, we ask that you let us know of any problems via your account's Report Order Issues form. 

Read on to find out where it's located and why it's the fastest way to find a solution for your issue.

Our website has many features that give our customers control and flexibility over their delivery schedule, fresh produce items, and staple grocery items. Read more!

No matter your needs, we have a box size and variety combination that will work for you. We allow our customers to change box types easily and without penalty. Wondering what it's like to eat only local produce? Try our Local Box one week. Having guests on the weekend? Check out our Family Box.

Click here to explore our many different box options. Once there clicking “See what's in the box” will open a pop-up window. You can view the different variety combinations available, and the produce that will be in the box that week. Depending on your produce preferences, the exact contents of your box may differ from the list. 

Once you've decided on a box try follow the steps below. Please make sure all account changes are saved before the account updates deadline.

Customers have the option of selecting items from among our extensive grocery and produce add-on offerings to create a box tailored to your needs.

To get started, check out this guide, and, as always, feel free to reach out if you have any questions or concerns.

The Boston Organics website offers customers the tools to effectively manage deliveries. If you're moving homes, or you want to leave out a cooler on a particularly hot day let us handle your produce! Update your delivery instructions for a seamless transition!

Boston Organics customers can view past invoice/receipts on the website. You can see an itemized receipt to help you budget your weekly and bi-weekly grocery deliveries.

Read on to find out where it's located.

Our Add-Ons section is continuously growing and changing to meet your nutrition and taste-bud needs. Browse by food category such as Coffee & Tea, Vegan, Gluten-Free, and more. In this blog, we'll show you show to Browse, Search, Add, Remove, Skip, and Edit Frequency of your add-on items!

Typically you can add items to your delivery until 12PM on the previous business day. There are exceptions for milk and bread. Read our add-on policies page. Are your add-ons locked?

Boston Organics' website makes it easy for you to manage your account. One popular feature is the ability to put deliveries on hold directly from your Delivery Schedule. 

Whether you're going out of town or just want to catch up on a backlog of produce, here's how to skip one or more deliveries on BostonOrganics.com.