Our website has many features that give our customers control and flexibility over their delivery schedule, fresh produce items, and staple grocery items. Read more!
Introducing your Account
We strive to make it easy for you to manage your deliveries from any device.
Once you log in to your account, you're able to:
- View your order history and future delivery schedule
- Skip a delivery in just one click
- See the add-ons you've ordered and when they're scheduled to arrive
- Manage multiple delivery addresses from one account
- Check this week's box contents
- Manage produce preferences
- Report issues
- Easily change box type, frequency or size
navigating account features
Shopping for add-ons is easier
Quickly add items to your shopping cart, then check out. You can also remove items from your order from your My Subscriptions page. Be sure to check Add-on deadlines.
You are charged for add-ons at the same time as the delivery in which they are included.
Speaking of... billing occurS within one business day of your delivery.
We bill our customers the following business day with the exception of Friday. For Friday deliveries, you will be billed later that day. Not sure what you were charged for? View past invoices!
Updating Your Produce Preferences
You can let us know which items you dislike, feel neutral about, like and love! We will use this information to help replace items you don't want with ones you're excited about, if and when they are available.
Neutral is the default choice, meaning you're happy to have the item when it comes in your box. If you choose like or love for a particular item, you may end up with more than one of them in your box, so choose wisely! While this system does not guarantee a liked or loved item will end up in your box even on weeks when we have that item in stock, it does help us make favorable substitutions when necessary.
Easily update payment info.
If your account is on hold because of a declined payment, upon logging in you will be prompted to provide an updated payment method. In addition to credit cards we accept PayPal.
Spread the word and save with our referral program.
Get 10% off your next delivery if a friend signs up using your personal referral code in the promo code field. And your friend gets 10% off their first delivery, too!
Find your personal referral code on your My Subscriptions page.
Cancel your service via your My Subscriptions page.
We hope you never leave us, but should that day come, cancellation of service can be done via the link at the bottom of your My Subscriptions page.
Questions?
Don't hesitate to email us!
Check out our other web tutorials.
