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The Boston Organics website offers customers the tools to effectively manage deliveries and easily access information about previous orders. While many customers have become super users of the website, we wanted to highlight the most important features to leverage on our website so you can make the most of your Boston Organics deliveries.
Boston Organics is pleased to introduce our Custom Box option. Customers now have the option to select items from among our extensive grocery and produce add-on offerings to create a box tailored to your needs.
To get started, check out our guide, and, as always, feel free to reach out if you have any questions or concerns.
Folks who made the leap with us from the old website are familiar with our former No List, which allowed customers to let us know which produce items they didn't want so we could replace them with something they did.
We've taken the No List to the next level with the My Preferences page. This feature allows you to rate each kind of produce we might deliver so that when we need to swap out a produce item you don't want, we can exchange it for something you're really going to like.
While preferences help us make smart swaps, they are not used to create a completely customized box for you. Our model is based on a handful of box types that are carefully curated by our Produce Buyers. Preferences help us make sure your specific box won't contain items you don't want.
Boston Organics' redesigned website makes it easy for you to manage your account. One popular feature is the ability to put deliveries on hold directly from your Delivery Schedule. No more forms, no more emails.
Whether you're going out of town or just want to catch up on a backlog of produce, here's how to skip one or more deliveries on BostonOrganics.com.
Every now and then a bruised apple gets by us, or we accidentally leave your box on the back porch instead of the front. In order for us to provide the exceptional service you expect, we ask that you let us know of any problems via your account's Report Order Issues form.
Read on to find out where it's located and why it's the fastest way to find a solution for your issue.